FAQ

Frequently Asked Questions (FAQ) - Healing Moments Counselling

At Healing Moments Counselling, we understand that you may have questions about our counselling services. We have compiled some frequently asked questions to provide you with more information. If you have further questions or concerns, please don’t hesitate to contact us.

A: We provide counselling services for a wide range of issues, including but not limited to Anxiety, Depression, School Refusal, Parental Separation, Grief & Loss, Trauma, Peer/Relationship Issues, Bullying, Social Skills Development, and more. Our qualified counsellors are experienced in addressing various mental health concerns.

A: Yes, we offer online counselling services for clients who prefer remote sessions or are unable to attend in-person appointments. Online counselling provides flexibility and convenience, allowing you to receive professional support from the comfort of your own home.

A: * Given in-person sessions are limited they are reserved for children and adolescents under the age of 18 only. In-person sessions may be offered to adults based on availability and care needs. Make contact today to discuss the possibility of booking an adult in person session. 

A: Each counselling session typically lasts for 50 minutes, although the duration may vary depending on individual needs and preferences. Our counsellors will work with you to develop a treatment plan that meets your specific needs and goals.

A: You can schedule an appointment by contacting us via phone at 0411 379 398 or email at healingmomentscounselling@gmail.com. Our friendly staff will assist you in finding a convenient time for your appointment and answer any questions you may have.

A: During your first counselling session, you can expect to engage in a confidential and non-judgmental conversation with your counsellor. They will listen to your concerns, gather relevant information, and work with you to develop a personalized treatment plan. Our counsellors are trained to create a safe and supportive environment where you can explore your thoughts and feelings.

A: Yes, counselling at Healing Moments Counselling is strictly confidential. We adhere to professional ethical standards and legal requirements to protect your privacy and confidentiality. However, there are some exceptions, such as when there is a risk of harm to yourself or others, or when required by law. Your counsellor will discuss the limits of confidentiality with you during your first session.

A: Our fees for counselling services vary depending on the type of service and duration. We offer competitive and affordable rates. Please contact us for detailed information on our fees and payment options. We accept various payment methods, including cash, credit card, and bank transfer.

We hope these FAQs have provided you with useful information about our counselling services at Healing Moments Counselling. If you have any other questions or need further clarification, please feel free to contact us. Our team is here to support you on your journey towards emotional well-being.

(Visited 66 times, 1 visits today)